Website Feedback

Thanks for visiting our feedback section. We would love to hear from you if you have any suggestions on how we could improve your enjoyment of our website. Please also let us know if there is something about our site that makes you want to throw your computer out your window, as although we could probably help you replace a Victorian sash window, we never like to leave our customers frustrated for any reason.

What we have learned so far

We have already acted on some of the helpful website feedback we have received. As a result, we rarely post our reclaimed wood flooring on the site; we have found that most of our clients purchase wood flooring from us after an average of 3 phone calls. Very few clients place large orders via the website’s shopping cart, simply because the nature of the product dictates a certain amount of planning, communication, and informed decision making. A few clients have let us know that they did not like our zoom feature for images, so we’ve replaced it with a simpler, pop-up image enlargement tool.

How to talk to us

To share your thoughts with us all you need to do is fill in the form found here on our contact us page.

We look forward to hearing from you.
-The team

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